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If your garment doesn’t fit the way you like, we offer alteration credit or a remake. If that doesn’t work, we offer a full refund. Simple.
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ALTERATIONSAs you know, the made-to-measure process may require some tweaking to get it just right the first time. We offer upto $50 in alterations, and another $50 in T&B credit towards your next order.
Please submit this form for alterations within 35 days of receiving your garment. We will update your profile with the adjusted measurements so that future orders will be exactly what you want, every time. |
REMAKESIn the highly unusual scenario that your garment is unalterable, we offer a full remake service of the garment within 35 days of receiving your order.
Remakes are contingent on fabric availability and cannot deviate from the original order. |
RETURNSYou’ve consulted with your tailor, found out that your first garment with us is unalterable and you don’t want to take advantage of our remake service, reach out to us at customerservice@tailorandbond.com
Worst case scenario: send your unworn, unaltered and undamaged garment back to us and we will gladly provide you with a full refund within 35 days of receipt. |